Introduction
How often we have heard during our training, that the driving force of preservation is to provide access to users. Therefore, we have removed our archivists caps and donned our user chapeaus to analyse the University of Glasgow Archives and Special Collections (UofG ASC) online catalogue. This choice of catalogue was driven by our understanding that the UofG ASC is currently reflecting on their online service to work to improve it, and therefore we hoped to contribute qualitative user data to this assessment. Our findings are detailed in the following subsections.
Presentation
When beginning our navigation to the UofG ASC catalogue search we noted the length of clicks it took from our initial input of the keywords into our search engine, to the actual catalogue search bar. The path from the two points was lengthy and convoluted which we concluded could be off-putting for future users unused to this pathway. Although the main homepage of the ASC contains numerous helpful resources for using the collection, this page could have included the advanced catalogue search bar which covers the full repository, or an extension of the Archives Hub search bar, thus making it easier for those to navigate straight to the resources they need.
Further to this, the layout of this repository appears to be tailored to those who already know what it is they are looking for. There seems to be little capacity for browsing the collections on offer in the repository which could ignite curiosity in the user on a subject matter they are unfamiliar with. The separate search links for each type of archive i.e. Scottish Business Archive, Rare Books and Medical Humanities are useful for those looking for a specific topic area (although some links mistakenly lead back to the main page), however this does not promote browsing of the ASC collections as a whole. This is something we feel is a missed opportunity for the repository, especially as it dissuades the first time archival user from engaging with new materials and becoming interested in the broad scope of archives.
Functionality
As previously mentioned, certain links on the site were broken or had unrelated pathways, an unfortunate byproduct of any online platform. However, the biggest surprise for us as users in terms of functionality was the inability to use Boolean Search Terms on the Advanced Catalogue search bar. Although the extra filter sections in the advanced search are helpful for narrowing down results, the lack of Boolean Search ability means that searching ‘University of Edinburgh’ and ‘University of Glasgow’ returns 0 and 1 search results respectively. However, it was noted that Boolean Search was enabled in the rare books search engine, and therefore as users we wished to see consistency of this functionality across the repository, which would ultimate aide our research.
Catalogue Search
When conducting a search, we appreciated the number of digitized objects available to us, and also the inclusion of rich metadata for each entry. This often included; Department, Collection, Title, Object Name, Medium, Description, Number of parts, Production Person, Production Place, Production Date, Subjects, Associations. By including this level of detail it provided us with contextual information and the necessary reference numbers we would need to access the objects if we travelled to the ASC in person. However, we noted that there was a lack of contextualization of an object within its hierarchy of a collection, thus making it difficult to know where the object sat in relation to others. This is in contrast to Archives Hub which provides the user with a clear hyperlinked hierarchy of an objects collection, which makes it easier to visualize the collection as a whole. Further to this, the inclusion of ‘themes’ within our search results was a point of ambiguity as we did not understand the difference between themes and objects, and each theme provided no further contextualization of how it was represented within a collection.
Conclusion
We know the University of Glasgow Archives and Special Collections to be a rich and well-curated resource for all users. Despite this impressive extensive repository set within one of the most prestigious universities in the UK, there are fundamental aspects of the repository in terms of its presentation and functionality which could be amended to improve its service for users. This would include a more clear pathway for searching the repository and consistency of functionality across the search bars. Furthermore, by including a clear visualization of the hierarchy in which an objects sits, users would be able to more easily understand the context of the records in the repository. These features would promote ease of use for those well versed with using archives, and encourage new users who might not be as familiar with what these impressive repositories can offer.
<p class="has-drop-cap" value="<amp-fit-text layout="fixed-height" min-font-size="6" max-font-size="72" height="80">https://www.gla.ac.uk/myglasgow/archivespecialcollections/https://www.gla.ac.uk/myglasgow/archivespecialcollections/